Left

Bank

Canoe

Hire

Privacy Policy

Left Bank Canoe Hire respect your rights to privacy and believe it is important that you know how we handle your personal details and conduct business.

How to contact us

We can be reached via e-mail, post or telephone as detailed on our Contact Us page.

Identity Theft Precautions

We use PayPal for all credit and debit card processing – your bank & credit / debit card details are not stored or held by Left Bank Canoe Hire.

 

All paper documents holding personal details that are not required to be held by law, or for accounting / tax purposes, are destroyed when your order has been completed and successfully delivered to you.

Computer Security

Our web site does not automatically record e-mail addresses or other personal information, unless it is provided by you when you fill out a form on our web site.

 

However (in common with almost every other web site on the internet) our web servers automatically recognise technical items like IP addresses and session details. These items are used solely by our systems administrators to monitor the performance of our web service and to plan for and develop improvements to our on-line systems.

Cookies

Please read our Cookies Policy for more information on this.

E-Mail

We use virus scanning software on all of our inbound or outbound e-mail traffic without exception.

 

We collect the e-mail addresses of those who communicate with us via e-mail, or submit their e-mail address to us. The information we collect is used solely to notify consumers about updates to our Web site and used by us to contact consumers for marketing purposes. We do now share your details with any other company.

 

If you do not want to receive communications from us in the future, please let us know either by email, or by contacting us at the address given in our contact details.

E-Mail Newsletters

We occasionally send e-mail newsletters, which contain news, information or offers which we feel will be of value to you. These are only very occasional mailings, but if you do not want to receive them, simply let us know by either using the unsubscribe link provided on the email, or by contacting us at the address given in our contact details.

Telephone Numbers

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding specific enquiries, availability requests or bookings they have placed on-line.

 

We do not use “cold call” telephone marketing techniques.

Contact Details

We may use your e-mail or address contact details to provide any services requested by you and also to tell you about important changes to the site and its functionality, or other information we feel relevant to you.

 

If you do not wish to be contacted for this purpose, please contact us as above.

Privacy

Your e-mail address, telephone number or other personal information is not sold or disclosed to any other party.

Access to Data

You have the right to be told what personal information we hold about you on our systems. All requests should be made in writing to “The Compliance Officer”, at the address given in our contact details.

Corrections to Data

If any data we hold is incorrect you have the right to ask for it to be amended, by writing to us at the address given in our contact details.